Terms & Conditions
These terms govern your use of this website. Work we carry out for you is governed by the terms agreed with you for that work.
This website is operated by Avon Pest Control Ltd, registered in England and Wales, company number 08972501, registered office Artesian House, Long Itchington Road, Leamington Spa, Warwickshire, CV33 9EF. By using this website you accept these terms.
Who we are
Avon Pest Control Ltd trades as Avon Pest Control and also as Stratton Environmental Management. Stratton Environmental Management is a trading name of Avon Pest Control Ltd, not a separate company, so these terms apply in the same way whichever name you know us by. You can contact us on 01926 632 929 (Leamington Spa), 01789 293 463 (Stratford-upon-Avon) or at info@avonpestcontrol.co.uk. Our Stratford-upon-Avon office is at 111 Masons Road, Stratford-upon-Avon, CV37 9NF.
Terms for work we carry out
Nothing on this website forms a contract for work. Where we carry out pest control, proofing or related work for you, that work is governed by the terms agreed between us for that job, including scope, price, payment, access requirements, any follow-up visits and any guarantee that applies. If you would like those terms before booking, ask us and we will provide them.
Information on this site
We take care to keep this website accurate and up to date. It is general information about our services and about the pests we deal with, and it is necessarily written without knowledge of your particular building, infestation or circumstances. Species behaviour, legal requirements and best practice change, and any legal position stated on this site should be treated as a signpost rather than as legal advice.
Quotations and prices
This website does not publish prices, because a figure quoted without seeing a site would be misleading. Any price we give you is a quotation for the work described in it. If what we find on attending differs materially from what was described to us, we will tell you before proceeding rather than afterwards.
Advice is not a substitute for a survey
Anything published on this site to help you understand what you may be dealing with is not a survey, a diagnosis or a method statement. We deliberately do not publish operational treatment instructions: amateur use of pest control products carries real risks to people, pets and wildlife, and some products may only lawfully be used by trained and certificated operators.
Our liability for this website
The information on this website is provided free of charge for general guidance. To the extent the law allows, we are not liable for any loss arising from reliance on it in place of advice about your own circumstances, or from the website being unavailable. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law, and nothing in them affects your statutory rights as a consumer.
Links to other websites
Where we link to another organisation, including review sites such as Google and Trustpilot, we do so because we believe it is useful. We are not responsible for the content of those sites or how they use your information, and a link is not an endorsement of everything on them.
Reviews
Customer reviews shown on this website are taken from Google and Trustpilot and are quoted as the customer wrote them. Where a review has been shortened, the omission is marked with an ellipsis.
Content and copyright
The text, design and code on this website belong to Avon Pest Control Ltd unless otherwise stated. You are welcome to read, print and share pages for your own use. Republishing substantial parts of this site elsewhere, or reusing our copy on another pest control website, is not permitted. The map on the Areas Covered page uses map data from OpenStreetMap contributors via OpenFreeMap, credited on the map itself.
Availability of the site
We aim to keep this website available, but we do not guarantee that it will be uninterrupted or error-free. If you need us urgently, telephone 01926 632 929 rather than relying on the website.
Privacy
How we use any personal information you send us is explained in our privacy policy.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
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